Terms and conditions

1. General

• By making any form of booking with The Finery, you agree to these Terms and Conditions.

• The Finery reserves the right to remove intoxicated, disorderly, or objectionable persons from the premises, regardless of their relationship to a booking.

• No externally prepared food or beverages are allowed on-site unless approved in writing.

• The Finery is not responsible for lost, stolen, or damaged property left at the venue before, during, or after an event.

2. Booking & Deposit

• To secure exclusive use of a space, the hire fee is required as a deposit within 7 days of receiving the contract.

• The deposit is non-refundable but transferable if the event is rescheduled within six months.

• Final guest numbers must be confirmed at least 10 days before the event.

• A signed function agreement is required to confirm the booking.

• Tentative bookings will be held for a maximum of 7 days before requiring confirmation.

• Exclusive use of the venue requires a non-refundable hire deposit, which is not included in the minimum spend.

• Private use of an area of the venue requires a non-refundable hire deposit, which is not included in the minimum spend.

3. Payment for Exclusive Use

• Payments may be split into instalments (date dependent) with the final instalment due no more than 48 hours before the event unless prior arrangements have been made.

• Additional charges incurred on the day (e.g., extra guests, bar tabs) must be settled at the conclusion of the function.

• Any outstanding charges after the event will be invoiced.

• For groups over 40, no split bills – only one bill per group booking.

4. Cancellation Policy for Exclusive Use Bookings

• Cancellations made more than 30 days prior to the event will receive a full refund of any payments except the deposit.

• Cancellations within 30 days will incur the following charges:

• 30 - 21 days = 30% of the agreed minimum spend

• 20 - 8 days = 60% of the agreed minimum spend

• 7 days or less = 100% of the agreed minimum spend

• If The Finery cancels the event due to unforeseen circumstances, a full refund or rescheduling option will be offered within a 6 month period.

5. Function Spaces & Timeframes

• Exclusive use of certain spaces may require a minimum spend.

• The allocated timeframe for a function is 5 hours, with an option to extend at an additional cost.

• Maximum event duration is 7 hours, finishing no later than 12:30 AM.

• Early access for setup may incur additional fees.

• Private spaces require a non-refundable hire deposit, which is in addition to any minimum spend.

6. Food & Beverage

• The Finery’s kitchen contains nuts, shellfish, and other allergens. Traces of these may be in the food. All special dietary requirements or allergy information must be made available to The Finery prior to the booking date where possible. We will aim to cater appropriately for all dietary requirements and allergies, however, cannot guarantee, nor take responsibility for any reaction to the food.

• The Finery makes every effort to do their best to accommodate guests with food allergies. However, please note, flour, nuts (peanuts, tree nuts, seeds, etc.), dairy, fructose, onion, garlic, and other similar traditional cooking ingredients are routinely used in our kitchens as part of our normal daily preparation. As a result, a complete lack of any trace of any of these routine ingredients cannot be guaranteed. Further, given the nature and complexity of our dishes, not all ‘diet’ preferences & intolerances can be accommodated. Vegetarian dishes and those that can be modified to be gluten-free (note traces may still occur), and vegan options are noted on our menus. Please notify our staff if you need assistance with our menu and please let us know if you have an allergy so that we can notify the kitchen team.

• No externally prepared food or beverages are allowed to be brought on site unless approved in writing.

• All menu selections must be confirmed 14 days before the event.

• Dietary requirements must be communicated at least 14 days in advance.

• The Finery does not allow external catering or beverages, except for pre-approved celebration cakes.

• If a guest supplies their own cake, a $25.00 cakeage fee applies per cake.

• Food and beverage service will conclude 30 minutes before the event's end time.

7. Responsible Service of Alcohol

• The Finery adheres to strict RSA policies. Guests who appear intoxicated may be refused service.

• Underage guests must be accompanied by a responsible adult and cannot consume alcohol.

• Management reserves the right to refuse alcohol service or close the bar if necessary.

• Security staff may be required at the host's expense for high-risk events.

8. Decorations & Entertainment

• Decorations must be pre-approved to avoid damage to the venue.

• Open flames, confetti, rice, glitter, and wax are not permitted.

• Live entertainment or DJs must comply with local noise restrictions and finish by the agreed time.

• Signage must not cover or obscure The Finery’s branding without prior approval.

9. Damage & Liability

• The host is responsible for any damage caused to the venue, equipment, or furnishings.

• Any damage caused will be assessed, and repair costs will be invoiced accordingly.

• Clients assume full responsibility for their guests' behavior, including damages or injuries.

10. Group Bookings

• Bookings of 21 or more guests are required to dine on one of our Set or Shared Platter menu options.

• Bookings of 50 or more guests are required to dine on our Shared Platters menu.

• Exclusive use of the restaurant is required for bookings of 60 or more guests and requires a minimum spend.

• The group organiser is responsible for all charges and guest conduct.

• Tentative bookings can be held for a maximum of 7 days, but are not confirmed until the hire deposit is paid.

11. Exclusive Use Hire

• Please enquire directly to the functions team to discuss the minimum spend that will apply.

• Exclusive use hire includes the restaurant and the two front and rear courtyards.

• Exclusive use hire requires a minimum spend which must be prepaid at least 2 days prior to the event.

• Only exclusive venue hire bookings can use powered speeches or presentations.

• The final guest count must be confirmed 10 days prior to the event. If numbers decrease, the original booking amount will still be charged in full.

12. Decor

• Privately booked spaces will be available from 3 PM onwards on the day of the booking if you wish to decorate yourself.

• For exclusive use bookings, we are happy to take delivery of balloons, flowers, or cakes from 3 PM on the day of your booking.

• We do not permit any decor to be adhered to the walls or roof without prior discussion and arrangement with management.

• We do not permit the use of confetti, rice, string, or glitter in any circumstances.

• A cleaning fee may apply to clean up any unapproved decorations.

13. Hen’s and Bucks Parties

• To ensure all our guests have a pleasant experience, we do not allow inappropriate behavior, games, decorations, activities, inappropriate costumes, novelty items, or inappropriate paraphernalia.

• If your booking is in breach of these terms, you will be asked to remove items, change outfits, or risk not being allowed on the premises.

14. Deliveries

• All deliveries to The Finery must be approved by management and delivered to the venue on the approved date and time discussed.

• Deliveries must be clearly labeled with the name and date of the event.

• Deliveries must be made to the McDonald Street entrance, and staff must be notified of their arrival.

15. Force Majeure

• The Finery is not responsible for cancellations due to unforeseen circumstances (e.g., natural disasters, government restrictions) but will work with clients to reschedule where possible.

• If an event is postponed due to force majeure, the deposit will be held for 6 months for a future booking.

16. Agreement

By confirming your booking, you agree to abide by The Finery’s Function Terms & Conditions.

A signed function contract is required to finalise the booking.

For more information or to book your function, contact us at: functions@thefinery.co.nz Phone: 03 44 88 777